Terms & Conditions


In this agreement, unless the context requires otherwise, the following terms shall have the following meanings:

"Supplier" shall mean Smart AV Distribution, trading as Smart AV Distribution."Goods" means the goods or services supplied by Smart AV Distribution trading as Smart AV Distribution."Customer" means the person or company who purchases or agrees to purchase good or services from Smart AV Distribution trading as Smart AV Distribution.


These terms and conditions of sale apply to all goods supplied by the Supplier. No contract exists between the Customer and the Supplier for the sale of any goods or services until the Supplier has received and accepted the Customer's order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between Supplier and Customer. An acknowledgement of the Customer's order will be sent to via e-mail or post but acceptance of Customer's offer to buy the Goods will not take place until after Customer payment is taken and Customer receives confirmation of payment. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.

The Supplier may change these terms and conditions of sale without notice in relation to future sales. The contract is subject to Customer's right of cancellation. The Supplier reserves the right the decline any order for any reason.
Description of the GoodsThe description and price of the goods will be as shown on the Supplier's website and will be subject to confirmation following completion of Customer enquiry prior to order. The goods are subject to availability. On receipt of an enquiry from Customer, the Supplier will contact to discuss the enquiry and inform on the availability of Goods.


Every effort is made to ensure that prices shown on the website are accurate. Prices are subject to confirmation following completion of customer enquiry and prior to order. If an error is found in the enquiry, the Supplier will inform the Customer as soon as possible. Prices quoted are exclusive of VAT. Delivery charges will be confirmed upon order.


The Supplier accepts Visa, Mastercard, Switch, Maestro, & Delta cards as well as cheque, bank transfer. Smart AV Distribution do not charge for any item until it is ready to ship. From time to time the Supplier may back order items that are not in stock. Back ordered items will not be charged until they are shipped. Payment shall be due before the delivery date. No delivery will occur until cleared funds are received.

When confirmation of Customer enquiry is received by the Customer, this is to indicate that we have received the enquiry. It does not indicate that a contract exists between us. We will contact the Customer after receipt of enquiry. Only upon subsequent order via telephone, fax, or in person will we indicate acceptance of the Customer order.


Scheduled Orders placed before 3:00 pm on a working day (Monday to Friday excluding public holidays) will be processed that day and will be delivered within 2 working days

Resale Terms & Conditions

  1. Product Usage: All products purchased from Smart AV are intended for installation purposes only. These products are not to be resold through retail platforms.
  2. Resale Restrictions: Customers agree not to resell any products purchased from Smart AV through retail platforms, including but not limited to online marketplaces, brick-and-mortar stores, or any other channels designated for consumer resale.
  3. Installation Use Only: Smart AV products are designed and sold exclusively for professional installation purposes. Customers are prohibited from reselling these products for personal or commercial gain outside of professional installation contexts.
  4. Authorized Distribution: Smart AV products are distributed solely through authorized channels designated by Smart AV. Resale of these products through unauthorized channels is strictly prohibited.
  5. Non-Transferable Rights: Purchased products and associated rights are non-transferable. Customers cannot transfer, assign, or sublicense any rights related to the purchased products for resale purposes.
  6. Compliance with Laws: Customers agree to comply with all applicable laws and regulations regarding the purchase, use, and resale of Smart AV products. Any violation of these laws will result in immediate termination of purchasing privileges.
  7. Modification of Terms: Smart AV reserves the right to modify or update these terms and conditions at any time without prior notice. Customers are responsible for regularly reviewing these terms to ensure compliance.

By purchasing products from Smart AV, customers acknowledge that they have read, understood, and agreed to abide by these terms and conditions. Violation of these terms may result in legal action and termination of purchasing privilege

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